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What is the procedure to refund money?
- If any orders are cancelled by you after procurement, but before being shipped by www.raipublication.com, then we will charge restocking fee applicable as per the product category.
- All orders will attract a restocking fee of 10% of the order value.
- Refund will be made after deducting such restocking fee as applicable within 7-10 working days.
Read our full terms and conditions here.
How to return product you just purchased?
- We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc.
- Subject to the condition that we are informed about such discrepancies within 48 hours from the date of receipt of the product and provided that the products are returned in their original condition.
How to change or cancel an order?
- Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details.
- All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is shipped.
- We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.